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Question: I have purchased the tickets, how can I access the conference 

Answer:  

The summit is already started. If you have purchased your ticket recently, please allow 24 hours for our system to process your order.

There is a two-step registration process for the Power BI Summit;

step 1: purchasing the ticket

step 2: sign up in the virtual conference’ platform

once you have purchased the ticket, our system (on a scheduled basis) will send you an email about the instruction to follow for step 2. Once you complete that step, you would be able to log in to the conference platform at the week of the conference and after that.

Question: I made the payment but haven’t yet received a confirmation or invoice. Where can I get that?

Answer:  

Our system is under a heavy list of orders. It will work its way through to send you the confirmation of the order with the invoice. but in the meantime, you can log in to https://learn.radacad.com/my-account using your username (the email used for billing) and the password to access the invoice.

If you prefer a customized invoice or have any questions, contact our team at training@radacad.com  

Question: Where can I see the agenda 

Answer:  

The agenda of Summit 2022 is not yet announced. It will be available in this website later.

The agenda of the summit 2021 can be accessed through this link: https://powerbisummitapp.azurewebsites.net/SingleAgendaApp 

The link to the agenda will be also available from the rooms of our virtual platform when the conference is live. 

Question: If the Play Button does not work in the session room, what should I do ? 

There are two reason, the session does not start yet, or the browser need a refresh 

Question: What should I do if the Play Button does not work in the session room?

Answer

There are two reasons, the session does not start yet, or the browser need a refresh

Question: I cannot attend at the time/date of the session I want, what can I do? 

Answer: 

Each session is repeated TWO times throughout the day. We have three timeslots which are separated as blocks of rows in the agenda, if one of them doesn’t suit your time zone, try a different one by scrolling down or up. You can also filter for the time slot that works better for you. 

Even if you cannot attend any of the time slots of a session, you can watch the recordings afterward. 

Question: Can recording be watched after? If yes, for how long? 

Answer: 

Yes, the recording is available to watch later. As many times as you want. It cannot be downloaded, but can be watched online through the virtual platform. The recording will be available for many years to watch. 

Question: Why I cannot register using my email in the virtual platform? 

Answer: 

Contact our support team at training@radacad.com and they will help you with your question.

Question: Where can I purchase tickets? 

Answer:  

This is the conference sales website: https://globalpowerbisummit.com/ 

Question: Where can I join the conference, sessions etc? 

Answer: 

This is the virtual platform address:  https://radacad.6connex.com/event/Virtual/login 

You need to sign up for this platform, which usually happens after purchasing tickets. If you have any issues in signing up, contact our support team at training@radacad.com  

Question: I want an invoice for my order 

Answer:  

There will be an invoice sent to you after making the payment. However, if you prefer a customized invoice, contact our team at training@radacad.com  

Question: How can I register for multiple people at once? 

Answer: 

When purchasing tickets, you can choose the quantity of Power BI Summit tickets you want, and complete the purchase at once. There will be a place to enter each attendee’s email address.