Cancellation requests must be submitted in writing. All cancellation requests received at least 45 business (working) days before the beginning of the conference are entitled to a refund, minus a processing fee – please inquire by contacting us for the exact amount. Cancellation requests received between 45 and 15 business (working) days before the conference start date are entitled to a 50% refund minus a processing fee. No refunds will be given to registrants who cancel less than 15 business (working) days before the beginning of the conference or who fail to attend the conference.
Substitutions for paid registrants may be made only with another attendee approved by the conference team. Written notice is required, and for complete accuracy, it must include all pertinent changes for the substituting attendee. Substitutions are allowed until seven days before the conference start date. Substitutions are not allowed less than seven days before the conference start date.
Changes in the tickets are subject to the cancellation rules mentioned above.
In the unlikely and rare event that the conference gets canceled, all paid registrants will receive a full refund of their ticket purchases.